Teamwork and collaboration - Develops strong cross functional relationships. Recognises the dependencies across different functions in order to drive business success
Planning and organising - Understands own and business priorities. Plans effectively and monitors progress towards achievement of plans. Investigates possible roadblocks and develops contingencies to redirect tasks so momentum is not lost.
Commercial/Business awareness - Demonstrates a strong understanding of the business and uses knowledge to identify opportunities to increase commerciality. Keeps up to date with competitor activity and wider market trends
Analytical - Goes beyond analysing factual information/data to develop a conceptual understanding of the meaning of a range of information. Notices when data appears wrong or incomplete, or needs verification
Change/continuous improvement - Responds and adapts positively to changing circumstances. Looks for improvements and drives change through teams. Rises to the challenge, accepting risk and uncertainty as normal. Anticipates impact of change; plans how to shift gears
Problem solving - Identifies and evaluates problems and possible causes to determine root causes and impacts. Research issues thoroughly and use sound judgement. Uses expertise in policies and procedures to make recommendations for addressing these.
Decision/Action orientated - Acts decisively to implement solutions and resolve a crisis. Tough and assertive when necessary while showing respect and positive regard for others. Encourages action orientation in others, particularly in team members and motivates them accordingly.
Resilience - confident to challenge constructively when the situation demands it and can anticipate positive outcomes to difficult situations and helps others do likewise. Guides and encourages others to remain resilient under challenging situations. Comfortable operating in a volatile, uncertain, complex and ambiguous environment.